Frequently Asked Questions
Everything you need to know about your Nicobar experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with the tracking link and AWB number to monitor your package in real-time.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for most items, provided they are unused, unwashed, and have all original tags attached.
Do you offer international shipping?
Yes, Nicobar ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and are calculated at checkout.
How do I care for my Nicobar garments?
Most of our products are made from natural fabrics. We recommend a gentle hand wash or dry cleaning as specified on the individual care label of each garment.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes within India.
Can I modify my order after it has been placed?
Orders can only be modified or canceled within 24 hours of placement. Please contact our guest experience team immediately for any urgent changes.